SO
Southall Travel
View company profile →
Very unprofessional and rude
Very unprofessional and rude - I booked a return ticket to India via Saudi. Saudia Airlines informed Soutend travel about a flight cancellation on 21/11/23 and they failed to inform me on time, and informed me after 6 days. By that time, all the other suitable tickets were sold and I ended up waiting 10 hours in Saudi. I called Southall travels many times. Their reply was, 'sorry we can't do anything now', nothing beyond that. No help at all.