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HSS ProService
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I ordered a bulk bag of topsoil online…
I ordered a bulk bag of topsoil online and was expecting to be able to book a delivery day to suit me, however, there no online facility provided for this. The online booking process indicated an expected delivery date, and this assumes that the delivery date would be suitable for the customer. However, the delivery did not occur on the expected delivery date, but the day after. Luckily, I was able to work at home the next day. There is a need to manage delivery date and time to suit the customer.