Japan Crate
View company profile →
Long Time Subscriber Here
I've been a subscriber to both the Inku and Gacha Gacha Crate for over a year now. As with all monthly subscription boxes, the items change constantly and there will be months when not everything is going to be something you enjoy. However when the new year rolled around (2022) I noticed some changes with Gacha Gacha Crate. They stopped putting in their guide pamphlets that explain what you get. I found these extremely useful as most of the Gachapon in the crate only come with slips of paper explaining what the item is in Japanese. I can't read Japanese. They've changed it to a single sheet of paper that is the same every month, it basically explains that now the crate is more of a mystery and we get more Gachapon per crate. I'm a fan of the more Gachapon since now it really makes it worth the price. But I still want the guide back. Another not so great thing and more worrisome is the last two Gacha Gacha Crates I've gotten have all had multiple duplicate items that they've given us in past crates! April was the worst as every Gachapon in it was one I had already gotten through them. May was slightly better with three new Gachapon, but still bad as more then half the crate was items I have already gotten. I will say in both cases I was given a full refund, so their customer service is quite good. But quality control is an issue. But new subscribers shouldn't have to worry if they've never gotten a crate from them before. They're still a great way to get Japanese exclusive items in America!