Crabtree Property Management
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Applying for a replacement remote for the car park gate
I rent my flat in Colindale out. In summer time ,my tenant told me they had a car crash , the remote key of the car park gate was lost with the broken car. I sent so many letters to order for a new one.Ffirst it was difficult to find the right property manager ( there are at least three people I have been contact with ). Second, it always either took many days get a reply or get no reply at all. Third , finally one month ago one of the staff email me he was going to deliver the remote to the mailbox. But last week my tenant texted me they haven’t received the remote . I wrote to crabtree to check , till now no one replied me. It has been more than four months, I have to see the experience is the worst. There is no service at all !!!!