Novo Shoes
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I have been a customer with nove from…
I have been a customer with nove from 2013 till now last week I bought a shoe and the leather is peeling out also the lastic got loose buckle comes out while walking. I went to botany auck nz Lucy named manager first told me she can help in changing the shoe but wen she came back said it's not novo fault I should haven choose carefully. Lucy started to be arrogant and loud as she told me to walk out she can't replace the shoes. I'm taking this to consumer as customer rights shoes is just a week old and leather is coming out. It's not acceptable.