Justhost
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They removed my website off of their…
They removed my website off of their server after 5 years. I had been paying on auto pay and about 1 year ago they told me I had malware and they took it off line. I had put the project on hold until I could find someone to work with me on it - so I never looked at the site when it was where - ever infected sites go. But I continued to auto pay for over 1 year. I finally found someone to work with me and it showed suspended account. When I called they said they had written me in June that my auto pay did not go through (due to fraud on my account) and I had 30 days to pay. I never got the email. So they removed it from the server. Who does that? Thousands of dollars of work on it - and hundreds of dollars to them and only one email before they wipe it out? Why would they not keep something that has been there for 5 years on their server. I trusted them with my idea - my work in progress - and they said well, you can pay us and start over. Really?! That's it? You can't hold on to it for 6 months with reminders? I am more than upset. I sent several emails with no response - and asked to talk to a supervisor to vent my frustration and was put on hold and finally hung up. DON"T USE THEM!