Steve

Aug 10, 2022

Customer service the worst ever

I needed to get one of the columns replaced on my 4 post lift, it took 2 months to get a quote after chasing several times - which i gave the go ahead straight away. I then got a call to say they one in stock the whole time but in a different colour, to which i said would be fine as it would speed things up. I then waited a 3 weeks before i decided to chase it up by email but got no response, another week went by and i called them and was told it was a 2 man job, they confirmed my phone number and said they would call back with a date , another 2 weeks went by and i had to call them again, this time i was told that the job couldn't be done as it required 2 men. Over 3 months wasted on this company, i will be cancelling our service contract with this awful company and suggest that everyone else should do the same.