YÜ
Yü Energy
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AVOID if it’s not too late
AVOID if it’s not too late! Got switched to Yu energy and was told I need to have a smart meter fitted, the first time the engineer didn’t show up! The second time the engineer was due between 8-6 and I was told and as states on letters and emails that the engineer will call when they are on their way, well I didn’t receive a call and the engineer supposedly turned up at 8.15 but no message was left or slip through the door to say I had missed them! They are now trying to charge me £260 for this! I will be switching provider as this has all happened before I’m even fully set up with them! And by looking at other reviews I’m not the only one!