IndyKat

Dec 22, 2023

Southampton Harbour Hotel

We stayed for one night before departing for our Norwegian/Northern Lights Cruise. The Staff in all areas of the hotel were friendly and efficient. We had been travelling all day and decided to order room service, it hit the spot. The beds were extremely comfortable. Everything worked perfectly. Couldn't fault the room, if we were staying for longer, I would have wanted a better view. Breakfast was excellent and the views were amazing. We received the service, you would expect from a five star hotel. We had lunch and cocktails the next day which we felt was good value. Have to mention Matthew, Concierge Desk, he brought all our luggage to our room and collected when we checked out. The hotel stored our luggage until later in the afternoon. Matthew, then drove us to the Cruise Terminal in the hotel shuttle vehicle. Excellent service received all round. We definitely will stay at this hotel again. If companies want repeat business, this is the standard they must aspire to for a five star hotel.