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JM

JM

Member since Invalid Date
1
Review
4.0
4 out of 5 stars
Average rating

Reviews by JM

Home Instead Senior Care logo

Home Instead Senior Care

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4 out of 5 stars
Feb 17, 2025

Home Instead Hinckley is consistently excellent

Home Instead Hinckley is consistently reliable, and responsive, to client needs. The quality of care staff is outstanding, and the office team as well as carers really do keep the client (my 86 year old mother, former nurse) at the centre of all they do. I cannot praise their exceptional care and compassion enough. They certainly are a key part of ensuring that my ageing mother stays in her own home, comfortably and safely. My only reason for missing out a star is that the contract is very restrictive, as others have mentioned, with notice periods even for hospital admissions. But I feel it’s worth riding that storm because of the holistic quality care the Hinckley team delivers.