Norwegian Block Exchange AS
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Treated Like I Don’t Matter – NBX Has Been a Nightmare
I’ve been treated by NBX like a barking dog—ignored, dismissed, and completely disrespected. I submitted a simple crypto withdrawal (ETH to my own Binance account), fully verified my identity, and even provided screenshots clearly showing the destination wallet address and that it belongs to my Binance account. Despite all of this, NBX canceled my withdrawal twice, with no proper explanation. They came up with nonsense excuses like “staff shortages” and “public holidays” (when there were no actual holidays), and now they’ve gone totally silent—no replies in live chat, no answers to my emails, nothing. They asked for additional checks for "my safety," I complied with every step, and yet they still refuse to let me withdraw my funds. It has been over a week, and I feel like I’ve been forced to beg for access to my own crypto. Meanwhile, I’ve lost money due to the price change, and they take no responsibility for the delays they caused. If you're thinking of using NBX—don’t. Their customer support is non-existent, their internal systems are disorganized, and the entire experience has made me lose trust in this platform.