YO
Yorkshire Water
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Bill/Meter Query
The lady I spoke with, called Karen was extremely knowledgeable, and personable, which made the call much less stressful than I envisaged. I called because I had had a DD set up I was unaware of, it turned out because of my upcoming appointment for a meter, it's a revised payment (which is less than I'm paying now). In effect saving before when and if they can fit the meter. Plus a refund... Bonus!!! It's rare a company nowadays will automatically save you money without instigating yourself! Well done Yorkshire Water 💦 Karen is a credit to your company.... It makes such a a difference to speak to someone who genuinely wants to help and doesn't sound like they're reading from a prompt card! ⭐⭐⭐⭐⭐