Jeannet van Rens

Jeannet van Rens

Member since Invalid Date
1
Review
1.0
1 out of 5 stars
Average rating

Reviews by Jeannet van Rens

OR

Orlando Rent a Car

View company profile →

1 out of 5 stars

Car rental at Tenerife was a terrible…

Car rental at Tenerife was a terrible experience. At the airport we had to wait for 45 minutes before the shuttle picked us up. At the Orlando office, we were treated like school children waiting in a line. We received the car one hour to late. When we returned the car at Los Christianos office according to the schedule, the office was closed. We tried 4 phone numbers, none answered. There was no postbox to return the key so we decided to keep the key with us. One day later, Orlando called us and threatened that we would have to pay for an extra day for not returning the key in time. Note that we have rented cars from Orlando before; normally we are happy with the provided service. We trust the response of Orlando.