ASIANA AIRLINES INC.
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The staff tell a lie with client for…
The staff tell a lie with client for hotel. I got an cancel flight last night at 7:25 pm -KE469. I got a delay untill 9:10 next day. Very tired for long trip, They help everybody enter terminal 2, after that they share many small group. I don't know why. I saw some person they had same my flight and they have a room in hotel. I didn't understand what hapen. i had been required an hotel when i saw everyone had a room for stay not me. They kept my carry on when i enter the hotel and they told me "they will be call the polish if i enter the hotel". Omg what happen? They young and very rude. they treated me like a law-giver for the client. they told me with a strong voice. Anyways, I told them if you don't like to give me the room for stay . I need you give me the paper , please sign down your name and reason why you do not have room for me. They told me the hotel have no more room, and one couple check in after they answer me. Finally they put me into a room with 2 women. Thank Asiana airline for teaching me a lesson when choosing you as a companion