American Water Resources
View company profile →
Unsanitary and life Endangering
American Water Company charges hundreds each month for water and plumbing line protection, but the service is terrible. Sewage coming into our main living space with our son who has cerebral palsy and no where else to go. On hold for hours and the overseas reps barely comprehend English, you have to repeat things 3-4 times. Then they assign to provider who doesn’t service greater Philadelphia Pennsylvania. Call back on hold for over 37 minutes more and they state, “The back office is looking for provider.” Finally get a provider who says we will try to get you on the schedule for emergency service tomorrow (this is 1:45 pm). Completely unacceptable for emergency service.