Brett/Robinson Vacation Rentals
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PHOENIX IX COMMENTS 1/19-2/19
JOAN AND JOHN MELSSEN PHOENIX IX, CONDO 1405 This was our first stay at Orange Beach and through Brett-Robinson. Based on the information on-line and from friends who have stayed here, we were disappointed in the condition of the condo. After seeing other condos in this building and visiting Phoenix West we feel this unit is on the low side of acceptability for rental. We are coming back to Orange Beach next year, but will go to Phoenix West, which we were able to tour and select a much better condo. We were happy with the overall amenities of the Phoenix IX building. We had some minor maintenance items and they were immediately corrected. The manager and staff were responsive and attempted to contact condo owners about our concerns. Overall the condo needs significant upgrading: The furniture is showing significant age and wear areas; the rug in the living room has rust stains. The bed in the master bed room and the beds in the double bedroom need replacing. The living room which provides 5 seats is sufficient for only 5 people and the condo can sleep up to 10. We purchased a recliner at our own cost for our guests to have enough seating. We will have the chair stored here for our return in 2020. There were two separate wall areas needing repair. The floors were very dirty, which we remedied by purchasing and using a Swiffer on a few occasions during our two month stay. One member of our visiting family felt there is mold in the vent of the 2nd queen bedroom that needs abatement. The dining room needs additional lighting. The coffee pot has seen better days and should be replaced.