Guest Reservations
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Charging much more than in the offer
I wanted to reserve a hotel room on their website and I saw a great offer at 54 Euros but when I confirmed the booking they charged me 79 Euros. They said in the email that they added about 5 Euros for tax recovery charges and 20 Euros for service fees of which they said nothing in the original offer. I think it's not fair, even borders on a scam. I asked for cancellation of the booking.