Gym+Coffee
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I'm sorry that I didn't read the…
I'm sorry that I didn't read the reviews before ordering. The item I ordered was too small. I read the returns guidelines and it's a long lengthy explanation which doesn't allow you to ring anyone. The phone number is invalid. I live in Ireland and having read and reread the guidelines I'm still at a loss. It does mention UK returns yet no IRL returns. It doesn't seem to be possible to return items to a shop in Ireland. I've sent an é mail and am waiting for a reply. I'm nervous about returning it after reading these reviews. If there isn't a larger size or if it doesn't fit, what then. If I ask for a refund they charge €3 for handling such. Is that not telling us that they "do not" encourage returns. They also state that due to the amount of returns that you must wait before hearing anything from them. It's clear that they do not have the staff to handle this. The products are 4 times the price of a Dunnes stores equivalent and yet they can deal promptly with the issue of returns. Please be careful customer before ordering online. I won't be doing so again.