Michaels Stores
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Received damaged product
Received damaged product. Took over 1 1/2 hours on chat and asking for a manager to help. Issue still not resolved. They are expecting me to go to the store or Ups to return and then when they process it I will get my replacement. Seems ridiculous when you spend $70 on a storage container you need now. The customer service team also gave information that didn’t match. I got cut off from the first girl. Horrible customer service and will send my business to Hobby Lobby now. Extremely disappointed!