Brightside Health
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The providers were great However, I was only able to make one therapy appointment and then her schedule was completely booked every time I checked. You can only see appointments about two weeks out. I was checking every day and went weeks without seeing an open appointment. When I finally did see one, it was one 45 minute time slot during which time I was working. I contacted customer service and never heard back from them so I contacted them a second time a couple weeks later and then they apologized for the delayed response and said there was nothing they could do. I don’t understand how this therapy could be helpful if you can’t make an appointment. And also if the therapist already have that heavy of a patient load, why are they even listed as an option for new patients?