Crabtree Property Management
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Emily (HO) and Alice are stars!
Firstly, if this was reflective of my past two years here at the property, it would definitely not be a 5. I have previously engaged with people that were not helpful and empathetic to tenants needs and queries. However, the reason I am leaving 5* today is for the AMAZING and kind service I just received from Emily (head office) and Alice Mania (Colindale branch). They were both empathetic, patient with my needs, enthusiastic and kind. It really makes such a difference to your day when people treat you kindly and just wanted to say - they have been the highlight of crabtree for me in a space of 2 years. I hope they are treated kindly by the business because its people like this that will force people to go out their way to write a positive review, despite their previous negative experiences. Positive interactions outweigh negative interactions in no time. I hope they have an amazing week!