Southwest Airlines
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Horrible staff
Horrible staff, horrible crew of flight number 763 from Orange County California to Puerto Vallarta Mexico on September 12th, 2016. I have used Southwest in the past, many times, they haven't been too bad most of the time. And as a former member of the military, I have traveled a lot to say the least. Today's experience on flight 763 however, was the worst of all time. When I boarded the plane, I was stared at by the flight attendants without so much as a greeting. The flight attendants were also rude and unprofessional, I overheard one of them use a racial slur while conversing with another flight attendant! As I departed the aircraft, the male attendant, or could have been the pilot, didn't really notice, turned his head and said nothing to me, not "have a nice time", "thank you ", nothing. These are the customer service practices that southwest airlines employees use?! I was baffled at the rudeness, disrespect, lack of courtesy, and racism! . Glad I served my country in Afghanistan to be treated this way. Im an American, and came to Puerto Vallarta on business, and let me tell you, from the moment I stepped into the cab, to my hotel, I was treated with excellence, 5 star treatment, it's a shame some Americans behave this way in their customer service, or lack of, its embarrassing. They can learn a thing or two. Needless to say, I won't be using Southwest airlines again due to this experience. The crew of flight 763 should be ashamed and disciplined. Im glad now a days, this sort of thing can be brought to light with a simple online review, for the masses to read and be warned.