Sküma Water
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Company Needs To Work On Communication
Update: After I wrote this review, they finally got in touch with me. I received a refund as they are not sure when they will be able to enter and support the North American market, which is much appreciated and was not expected. At the end of the day though, they ignored my emails for over a month and didn't respond until I left this review. It never should have come to that. I have a customer facing job and I would never ignore several emails from my customers over the course of a month. They could have done better. Backed this product on IndieGogo and they have been unresponsive for months. Told me they were building out a team in North America to handle support and maintenance and that I could wait to receive my unit until then. That was a year ago. I've been asking for an update for months now and they won't respond. I can't recommend this company or product with how they are handling their communication and product rollout.