Travis Perkins Long Eaton Branch
While Travis Perkins generally offers excellent service, this particular branch falls short. I ordered items for a job, and one arrived damaged. I promptly rejected it, and it was sent back. I can't justify paying a delivery charge for goods that clearly weren't inspected before dispatch. Thankfully, I was able to source a replacement the same day. However, the real issue was the assistant manager's combative attitude when I requested a refund. Their blunt "No, and that's final" response is baffling, and I question how they expect to build customer relationships with such an approach. There are many reliable suppliers in this area; I strongly recommend choosing an alternative to avoid this unnecessary hassle.