EatStreet
View company profile →
Do NOT Use EatStreet - Useless Company
If I could review 0 out of 5 I would. We ordered from Coldstone Creamery (an ice cream restaurant). Our 'driver' (if he can even be called that at the deplorable service) texted to say he had 'dropped off' our order. We went to find it and couldn't. We tried multiple times to call the driver or text him and did not receive a response. Thankfully Coldstone offered to make it again for free. After going back to the apartment of the person who ordered (they live on the 3rd floor of a LOCKED APARTMENT BUILDING) the food was found melting outside the apartment door. They didn't even contact the person who ordered to be let into a locked apartment building. They just waited for a random tenant to let them in apparently. They left the COLD FROZEN food. In a warm building. The driver didn't even have the courtesy to make sure the food was received as it was cold and would melt! Eat Street has no phone number to attempt to leave a review and all you are able to do is email them. They try to give you a coupon or a small refund of the payment but it is such deplorable service that we will NEVER use it again. It's a wonder how they ever get business. This is not the first time this has happened. We have had terrible service from them before and have tried to give them multiple chances and they just don't improve. Do NOT use EatStreet. Use Door Dash or Grub Hub. At least they have ways to contact a REAL person and their drivers actually answer their phones. Extremely disgusted.