Anglian Water
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Anglian water - not so smart meters
Anglian water came and fitted a smart water meter at my home and drove off left me without water for 4 hours becuase the engineer forgot to turn it back on and didn't check. It's also got a leak the meter hole is now full of water where it was not previously which is starting to subside my driveway. About every 2-3 weeks I've noticed (as they always leave a mess behind) they come back and change something on the meter, palm sized cylinder if I had to guess would say is a battery? I would like to know how much the rollout of these smart meters is costing us all? For some reason the part takes 1 minute to change and then the engineer has to sit is his van for 20 minutes before driving off. When I tried to complain I was told it was a contractor that fitted the meter so it wasn't fair to complain to Anglian Water - apparently. I've had nothing back so I'm assuming they didn't even bother to log the call. I have CCTV footage to prove all of this if anybody is interested.