Online Legal India
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It's a fraud company
It's a fraud company This company is a scam They were supposed to refund me my money. First the pressurized me to make payment of 3180. When I said I don't want your service & refund my money back even before the service started i.e same evening that I made payment (they took 2 days to even work on it) They told me that we can't refund the money & told select se other services. I told them I don't need any service from them after lot of argument they pretended to agree to refund my money with 20% of cancellation charges which amounted to 2548/- . They promised me to pay within 7 days but did not make it I had to call again they neither answered nor called back only when I message them on Instagram that I will put this scam of their on social media I will receive a call saying they are working on the payment. Since my bank Citibank was taken over Axis Bank so all the UPI id & IFSC code had changed which I had informed them by mail So they told on 16 July they have made payment but I didn't receive any payment in my bank.l share my bank account statement & my UPI transaction for July 2024 but no payment received. I called my bank too & asked for the issue they told me the would have rejected & declined as the the party has used older IFSC code or older UPI id. I explained the same to Daniel their escalation officer but he was neither ready to confirm the UPI id to which the payment was made. He only their internal excel sheet record which was fake I humble request to all not to go with this company as the take your money & will never return it back. The service is as bad as their way of treating you. They got the money back in their or never made any payment as they were not ready to give me the transaction receipt just told me it the issue with my bank & I will have to ask my bank to resolve it . it's non of their concern. I have all emails & Instagram screen shot as all evidence Please as many can report this company as scam so that others can be saved. Shouldn't even get zero star.