48
48 Mobile
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Money taken but no membership
My membership ran out and when I purchased a new 10.99 membership, money has been deducted from my account but membership has not been renewed, I tried a different card but same thing, I spoke with an agent they told me to buy the membership as a gift, tried that, money has been deducted from my account but no membership, I spoke with another agent, who told me to buy the credit as a gift but with a different card, tried it but same thing happened. I have been charged 10.99€ 4 times!!! Still no membership!! Agent said the money will be refunded to my accounts but haven’t received any refund, absolutely terrible