Andrew Kelly

Andrew Kelly

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1 out of 5 stars
Average rating

Reviews by Andrew Kelly

FI

First Home Improvements

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1 out of 5 stars

Worst company I've ever dealt with.

They have been trying to call me for 4 years now for after service, even after I told them to remove my number as it was getting annoying, and I've blocked multiple numbers they have called from, I'll add a new quick review and skip the part about the sales person talking about his lack of sex with his wife. AVOID. They inflate the price 300%, then make out like they are offering you a special when it's down to the industry normal price. Sales guy wouldn't get the hint and leave our house. Yes, we did go with them once they matched another quote, but in hindsight was partly to get rid of him. Door was measured wrong and made too large, they then tried to widen the gap in the wall but it still wasn't going to work, so a new door was ordered and they had to bring in plasterer to fix the mess. If you didn't want a new review for this, then stop trying to call which reminds me how much I regretted using you. 03.06.2025 UPDATE. Door hinge plate broken in many pieces, and even though I am under warranty they would not replace this faulty broken part. Apparently ,it is "wear and tear". They said, if I didn't pay £180 for them to come and replace it, I would void my warranty. So I bought the part on eBay for £15. You are useless and so is your warranty.