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Awful non responsive team. Pam Dhillon and Teresa the receptionist. Teresea has VERY poor english and put the phone down on me four times. I see she has done that to other people as well. We used to employ them as a building and fired them. Stay away from them.
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Stay away from M&P. We sold our flat with William Hughes-Ward at M&P Chelsea. He could not have been more rude. I would have pulled out but the owner my mother did not want to as we had got to the last round. They do NOT care about people. I then on numerous occassions wrote to HQ and received NO response. They are the ONE agency I will never work with to rent out my properties again in London.