EWT Water
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This is one of the worst companies I…
This is one of the worst companies I have come across. Starting from not a great product to also not great aftercare/service. Since installing the EWT softener, we have had a marginal improvement in water hardness, however, water flows significantly reduced across the house. I have ignored this for quite few years as it was working OKAY apart from the water flow issue. Recently booked service to change the filter and run efficiency check. More than 1.5 months and still no sign of any engineer. Every time I call customer service they book something and somehow their system cancel it without notifying the customer. I received calls a day before that appointment is confirmed and magically it disappear the next day. Not sure if they are really keen to run this business or just take the money from customers. Please save yourself from this nightmare, stress and look for a better company that values customer and have quality products/services to offer.