Playasia
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$400+ stuck in unshipped orders — no refunds after weeks of false promises
I’ve been a loyal PlayAsia customer for years, but this experience completely shattered my trust. Between March and April 2025, I placed 5 separate orders totaling $591.79 USD, plus another $31.64 in PlayAsia Coins. None of the games were shipped. Not a single tracking number. After weeks of vague “your order will ship next business day” messages, I was forced to cancel 2 of the 5 orders myself. The remaining 3 orders — worth around $400 USD — are still “under review,” with no refund and no real progress. Their support replies are just copy-paste templates: “We’ve submitted it to accounting” “Please allow 5–7 business days” “We’re waiting for internal confirmation” Weeks later, I’m still waiting. One of the items they refuse to refund at all — despite never shipping it. PlayAsia used to be a trusted store for collectors. Now it feels like a company that’s happy to hold onto your money, lie about fulfillment, and stall refunds indefinitely. If you're a collector, think twice before buying from PlayAsia. Their customer service looks professional until something goes wrong — then they disappear behind excuses.