DCG Stores
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Worst customer service ever
Worst customer service ever. No phone customer support “due to Covid”- come on. Still?? What a scam. And their phone number is all over the website haha. Only email support from someone who couldn’t seem to understand the issue at all and just kept saying the same things over again but no actual resolution for my return issue. Trying to return a futon chair mattress (which also arrived without the ordered ottoman) and because of the size was seeking help to get the box picked up by fed ex. Zero help. Like they just didn’t understand the issue. I have asked for a manager to call me now that this has gotten so bad but of course zero response. Should NOT be this hard. Would not buy from this company again. Completely unhelpful. When I asked (twice) to be contacted by a manager the same unhelpful person replied back “How can I help you”??????? Awful. And stuck with the unwanted mattress.