Ivo

Jul 9, 2019

Don't touch Globe!

We rented an F150 truck from Globe Rental in Montreal for a few days. Globe recommended taking out the $1000 liability insurance, instead of fully comp. During the rental time, someone left an about 8-inch surface scratch at the back of the vehicle. We got the damage independently priced at $250 by three different reputable auto repair shops. Globe Rental charged us $945.30!!! They have refused to give us a meaningful breakdown of these costs — no doubt to make full use of our $1000 deposit. Do not touch them. *** Following Globe's reply below: Globe are using "alternative facts"... We, of course, contacted them immediately before leaving a review anywhere and it is only AFTER they rejected all our representations that we started leaving reviews. They haven't even allowed our review on their own site. We offered them quotes from the other reputable suppliers so Globe stating below they are not approved is nonsense — Globe were never handed their names and therefore don't even know who they are. It means Globe doesn't approve of any alternative supplier because it would lay bare their obvious strategy of hiking up prices. Of course we "still feel something is incorrect" but as I say, we contacted them already many times so pretending on here that we haven't is just a plain lie — as is the laughable offer "that they are happy to resolve matters." The way they "resolve" matters is to reject any objections outright so the only way to resolve it now is publicity and legal actions.