Conveyancing Direct Property Lawyers
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Conveyancing Direct deserve a 5A…
Conveyancing Direct deserve a 5A rating! Avoid Avoid Avoid Avoid Avoid else expect nothing but stress, irritation, desperation and anger! Recommended by our estate agents we should have ignored them and used a local solicitor. I have never come across such an incompetent company. They NEVER return your calls, ignore emails, take ages to answer the ‘phone send through legal documents as editable Word templates littered with errors and omissions, lie to you about processes being completed when they haven’t even started them. Like others we went through various case handlers who were always at lunch, unavailable or on holiday. They lost our signed contracts so we failed to exchange on time so lost our removal slot, we had a chain of 3 people, no mortgages involved anywhere but on the day of completion despite them confirming having the money from our sale at 10.30 am they failed to complete our purchase until 3.45pm causing us to have to pay overtime to our removal company. Now we have had a letter from the tax office to say our stamp duty has not been paid and us still due! No communication from conveyancing direct at all to confirm expenses since receiving the invoice from them on the day of exchange. I cannot believe the good reviews are genuine for this company as all the negative reviews mirror our experience. Do not go there and don’t use anyone associated with your estate agent either. They promised us a stress free experience how wrong they were….