Charters Estate Agents
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A really proactive and professional estate agent with good local knowledge
We have recently sold our house with Charters, Bishops Waltham branch and the service from start to finish was excellent. Andy, the Branch Manager carried out the valuation and spent a good deal of time with us and had really good local knowledge and that of the market. We were in no rush as we had a few things to sort out before 'going live' which they understood. The brochure and photos were amazing and we had editing rights on both the brochure and photo selection although we changed very little. We made it clear from the beginning that we did not want 'time wasters' and only serious buyers. Our house was in the higher end of the market so we were not expecting a huge amount of interest but we were wrong. Charters had a number of clients who were all in a position to proceed, lined up. Viewings were undertaken by Lewis and Nathan and we made ourselves scarce whilst these happened. We were really impressed with how the guys absorbed all of the information on the house and the area and were able to relay this to clients in a confident and positive way. We received a number of offers just shy of the asking price and Andy was able to get us a price that was acceptable and in a chain that was relatively short. Having accepted the offer the process was handed over to Stephen and Jo in the Chandlers Ford office to progress the sale. They were excellent in keeping us updated, applying appropriate pressure when needed and co-ordinating the chain. Whilst we experienced some hiccups along the way which was outside of Charters control, they kept everyone on track to a successful conclusion. If you are looking for a proactive but not pushy estate agent, then Charters are the ones to go with.