This school is a joke - do not study through Open Colleges
Student services, general organisation and communication amongst staff are awful. I ended up doing over 240 hours of unpaid work placement due to being stuffed around, messages and issues not being passed on by the people I spoke to and appointments and assessments not being made of followed up on. Even when appointments for assessments were finally booked, the assessors neglected to call, leaving me to follow up and prompt the calls myself. None of my messages through the student services message centre were ever addressed. I have finished my course and graduated now and if I call through to student support the automated voice STILL says I have queries that are being processed. That's how rediculous the student support is. Noone communicates within the school which lead to two different assessors messaging me at once, both wanting to book my face to face appointment. Every time I called about an issue I had to re-explain everything going on as messages or notes on my issues were clearly never recorded or passed on as each person I spoke to, including the assessors and trainers, had no idea I was even experiencing issues. "Staffing issues" are not a good enough excuse for the things that happened. I am not happy or satisfied with my experience. I paid for this course, which I could have had for far less up front cost through Tafe, because I was assured this school, it's services and materials were superior. This is a lie. I am currently studying through Tafe and wouldn't hesitate to say they out perform Open Colleges in every way. I will be lodging a formal complaint with the quality assurance board for training providers as I do not believe I was given the experience advertised and I do not believe this training provider actually provided me with any training. Save your money, go through Tafe.