Sports Tech
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SX600 Bike broke within first 8 months
SX600 Bike broke within first 8 months. I have been in contact with their customer service team, who, after long last have, so far, gotten back to me, and informed me that a replacement part is on its way. However, whenever the arrival date nears, they change that date and inform me that the part will arrive at a new date, usually in another 6-8 weeks. The latest arrival date for the part passed a week ago, and they are yet to reply to emails. After spending nearly £1k on a bike, it has been gathering dust for over 6 months. I would advise everyone to avoid this company, if you have any issues with it, they will not help resolve them UPDATE: I have now received an email stating that the parts will not arrive till mid November, despite assuring me a number of times that the 20th September was a confirmed date.