Lucky Rentals
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At first we were unsure because we read…
At first we were unsure because we read mixed reviews. We were late with booking so we were just very happy to get a camper van in our price range. We booked the Lucky rambler for 10 days. The pick up was easy, the check and look around the car was done quickly. If you are travelling in autumn or winter, I would def. recommend to book the heater, which was useful for nights on campgrounds. We stayed on a doc ground the first night, it was raining when we realized they forgot the bedding! We got the covers but no actual blanket. We later found out that it was supposed to be on the top bed, but it wasn't. That was a downer. We bought cheap pillows and blankets ourselves - problem solved. After day 3 we wanted to fill up the fresh water tank until we noticed that we were almost flooding the car and the water came out again underneath the car. We were so stressed until I saw that the water pipe had a crack. We called the number that was given to us and they sorted everything for us. We were able to meet a mobile plumber at a carpark in Wanaka at 7pm the same day. He was very friendly and skilled, because he was able to fix the pipe on the spot! It only took an hour of our time. The pipe was old and it was a matter of time - I was relieved it was't our fault. That service was a 5/5 even though I wish it didn't happen in the first place. We continued to travel and the car did great even though it was a bit older. Always remember to switch the lights off when you park as the car doesn't give any signal. We did need a jump start after a 6 hrs hike... The instruction video on YouTube is very helpful and we watched it many times for different reasons. The service was great though and they would have given us a refund for the blanket and pillow as they simply forgot it. But we didn't have the receipts and they were very cheap, so no big deal, but I was glad they offered. Also, two weeks after our amazing travels in NZ, I got an email from them asking, if I have lost my kindle in the van - they found one. And indeed it was mine. Thank you! Overall, the rambler might be a bit old (they are newer ones as well), but that also didn't let me worry too much about scratches and the customer service was great. I would book it again :)