Ralphs Grocery Company
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Bad service and intolerable attitude
Today i went to Ralphs supermarket in Tustin Ranch Plaza, 13321 Jamboree Rd, Tustin CA 92782 .I spoke with the guy in the store about i want to return or exchange some snack i order from online because i already to contact ralphs customer service by phone and they give me the store ralph address or i can return any store. I looking some item for exchange and dont have, finally i decide return and the cashier call the guy name Mathew and the lady Gordern help cashier about my item return. They scan my item and have some problem and Lady Gorden impolite unprofessional bad attitude tell me no return because i am not buy this store and have to return back nevada where they ( Ralphs) ship to me . I told her i order from Ralph.com. Gorden don't care walk away turn the face back tease me. I was mad while i talk on the phone 18005764377 with the customer service in the ralphs store and Gorden she walk by me and said my name is Gorden try to tease me again made me mad. That was so bad my day because this is the first time i order online from Ralphs. I can't believe this store have a lady Gorden so terrrible service and i never visit this store or order online from Ralphs. Please retraining your service .