Affinity Water
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We had a burst stop-cock last week
We had a burst stop-cock last week. I rang Affinity and a polite lady said someone would come out in 4hrs time as it's an emergency. 20mins later i looked out the side window of my flat and a guy was out there from Affinity finishing up the job in-hand. I got his first name Steve, very polite man and very knowledgeable when i asked him a few questions as the burst affected a block of four flats i reside in. Anyways Steve was very friendly with myself and two neighbours and the job was completed within minutes. Very happy customers as some of the neighbours couldn't stand the hissing noise through their pipes. Thanks Affinity for taking the call and completing the job all within 30mins from start of phone call. Give Steve a big thanks from us here in The Bartletts Chalfont St, Peter. Lovely chap and a credit to you during this horrible Pandemic. Stay safe