American Freight Furniture, Mattress, Appliance
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awful customer service
I purchased 1300 dollars worth of furniture. Paid in full. Delivery day they dont have all the pieces to my bedroom set. Delivery was scheduled a month in advance. They can get the other pieces from another store but we have to wait for the trucks to arrive. I agree to have my furniture delivered the next day. I call at 2pm and the truck still has not arrived. I agree to take a refund on the bedroom and have the rest of my furniture delivered. They said they will start loading and it should arrive shortly. At 6pm I call again and am told they went to St. Louis to pick up furniture for othet customers and Im last on the list. At 830pm I get a call delivery truck is broke down then im told they are sending out another truck to get my furniture. At 1015pm my furniture arrives but I still dont have furniture. They dumped a bunch of boxes in my living room and left. I was never tod I had to assembe my own furniture. It says nothing on my sales ticket that I had to assemble my furniture. What terrible customer service. Lies lies and more lies. Stay very far away from this place. I work hard for my money and I expect to be treated with dignity and respect when I spend my money.