SES Water
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Not my meter
Not my meter, decided to bill me for a period of 2 years due to a change of tenancy. I am not a tenant and have being paying my bill to Everflow since I joined the property approx 8 years ago. I have varified metre No and bill match each other with everflow and Anglian Water have done the same. I receive stupid emails to say they need to verify further etc. Customer service completley useless and ask the same questions. Have been waiting for a Manager to contact me for almost one month (Zanab) thought she was going to follow my issue through when we first spoke but still not received follow up and the bills and letters keep coming. Unhelpful customer services, when asked to credit me, they stated that they were going to impose fines (debt collection) and charges if I did not pay. NOT MY METER! If you want to respond use the contact details you have for metre no 08M4502937 and do not send me an email asking when is the best time to contact me as possibly the way of finding out is to actually ring the No after all it is a mobile NO.