YU
Yuno Energy
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Improvements needed
As a company Yuno energy seems amateurish in their dealings with customer service and disorganised overall. The app is unfit for purpose and genuinely makes managing energy usage more stressful. Sadly, it took my writing a poor review to have a long standing complaint solved. However, once the review had been published, my complaint was solved almost immediately and in a fair and appropriate manner. Would I sign up for Yuno energy again, knowing what I know now? I doubt it very much, but I do have hopes that they will improve going forward.