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I hired them to design a book cover for…
I hired them to design a book cover for me. Paid for the middle package so that I wouldn't get something super cheap, but didn't want to invest too much in it. I should have saved myself the money. They sent me a very poorly designed mockup with a stock photo of something entirely unrelated to the content of my book. I'm not a designer by a long shot, but I was capable of making something far better than what they sent (as judged by others, not just my opinion). They outsource their work, and whomever they sent this job to is definitely neither an artist nor a book cover designer. I told them they should be ashamed of the level of work they submitted for my review. It is truly subpar and not even worth the discount price that you will pay. Nothing is more disappointing than to wait for work you commissioned only to open it and wonder which high school aspiring graphic designer they asked to complete it. Save yourself the time and money and hire a company who will actually provide you with quality work.