PO
Porter Airlines
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Not the usual budget airline experience
It’s really weird to leave a good review to a budget airline, but today I really have to. Today, I MADE a mistake, and when I called the customer service, Tom answered the phone and went the extra mile, literally above and beyond what I expected. This really made my day and it was the best surprise ever. Thank you thank you so much. I wish there were more people like this at the customer services.