AF
Affinity Water
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Affinity forces customers to hire a plumber to verify a defective external Affinity shut off valve
A simple leaking tap replacement made into a major project by a defective Affinity water external shut off valve. Rotated the external plastic Affinity shut off valve clockwise to shut off the water. Valve rotated to the end of its travel but water was still coming out of the tap. As others have noted. Before Affinity will deem to check or replace a defective external shut off valve you have to hire a plumber. Customers don’t count with this company.