Approved Food
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1st class customer service and great bargains to be had
I am really surprised to read other comments that Approved Foods customer service is very poor. This is not my experience at all. I have been a customer of Approved Foods for some years. On the very odd occasion an item was missing from an order or broken in transit customer service always sorted out the issue very promptly. Recently I contacted their customer service to more advise rather than expect any sort of refund for 3 bottles of wine which IMO were undrinkable. The bottle I opened went down the sink! My email to their customer service was replied to within 24 hours. I am getting a refund for the bottle that went down the sink and the company has arranged for the other 2 bottles to be returned at their cost tomorrow and I will get a refund for those too. You cannot ask for better customer service than that! As well as great service you can get some fantastic bargains, you just have to look at their stock regularly as it changes basically daily.I would not hesitate to recommend this company. Thank you to Beth who is the customer service rep I have dealt with recently.