IDrive Online Backup
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I switched from Crash Plan. What a relief.
I was a customer with Crash Plan (Code42) for ten years, only to find out recently that I had been paying a lot of money for years and they didn't have my full backup on their servers. Thank God, I didn't need to restore anything, but had there been a situation where I did, I would have lost a lot of my crucial data. I did my research and found iDrive. From the moment I called them (you can't call Crash Plan, another bummer), it was a positive experience. They answered quickly, helped me get set up, and I really love their "Express Drive" feature, which made backing up a very quick process, rather than waiting months for all of the initial data to upload. The software was super easy to install, easy to navigate, and intuitive. The prices at iDrive are also not only competitive, but a little bit less than many other back up services. I'm looking forward to hopefully many years of continued good service and a solid product. Thank you!