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Energy Ombudsman
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I do not even want to give one star
I do not even want to give one star as the service was so bad. I could not contact the case worker and any information that I put on the ombudsman website was not acknowledged or actioned. I agreed a decision myself with BG and it took over month for it to be agreed by the ombudsman. The decision has not been actioned by BG. I cannot contact the caseworker at BG The whole thing is hopeless and as we are elderly has made us ill. I think you just want us to go away and forget about everything.